Bianca - Front Desk Manager
Our dedicated front desk manager and spa co-ordinator. Who is now back from her maternity leave, Reggie Phillip Maxwell was born on Monday the 22nd November 2010. All family doing well…
Bianca’s friendly & bubbly personality is often the first thing to greet you as you walk through the doors at Totality Day Spa. She will ensure you feel at home straight away, & show you where everything is. Bianca is also a Reiki therapist as well as a bit of an expert on Crystal healing.
Emily - Head Therapist/ Level 3
Emily is our wonderful head therapist, & has been with us for over 4 years. She specialises in facials & body massage, having added Hot Stones and a Hands Free massage certificates to her belt. Emily is a truly accomplished therapist, she has a huge following within our client base. We are thinking of cloning Emily soon.
As Head Therapist Emily's responsibilty's include supporting staff and helping the juniors with their training, aswell as her great input on treatment and product development, which is truly appreciated.
Rachel - Level Two Therapist
Rachel has been with us for over two years now, after qualifying from Champneys College. Rachel has perfected her beautifying skills, and now specialises in tanning, lash enhancing and freshMinerals make-up. Rachel is very friendly & will make you feel very relaxed, ensuring you leave the spa happy & looking more beautiful.
Amie - Level Two Therapist
Amie qualified in her beauty treatments in 2007. She is a natural healer, reiki attuned and her massages are beautiful. Amie specialises in Holistic Therapies, as well as being rather brilliant at facials. Her future vision includes training in reflexology as well as aromatherapy, and using these therapies to create wellness for her clients. Amie’s relaxed & healing personality enhances all of her treatments.
Carmel- Level One Therapist
Carmel is an absolutely delightful, up and coming budding young therapist. Having qualified in her core beauty treatments last year, we have focused her creative skills down the nail tech route. Im looking at my fabulous 'Orange Popsicle' colour gels as I type this :)
A bit about the Owner
Katie has been working with Dermalogica since 1996, & she fully qualified as a Beauty Therapist in 1997. She went on to receive her Indian Head Massage certificate from Champneys College, Tring in 1999. Katie has dreamed about the Creation of Totality Day Spas & Life Centers since the age of 19. She knows that part of her life mission is to spread the word on Holistic Health and the importance of taking ‘Sacred’ time out for our selves to enjoy practices such as Yoga, Meditation,Spa Ritual Treatments, Massages & Facials. Even some times just a steaming hot bubble bath at home!
After working in a busy Hair & Beauty salon for 6 years she left England in 2001 to go traveling, & she found herself in Australia. Here she stayed for almost 2 years and very much enjoyed working in Sydney’s prestigious, award winning Day Spa and Laser Clinic ‘Escape Day Spa & Laser Clinic, Bondi’. Katie enjoyed seeing Escape being recognised by Dermalogica for their hard work and exceptional client care, & she was awarded two Dermalogica Platinum Circle Badges by Escape’s owner Emma Grossman. She was also invited to attended 1 day at Dermalogica’s Congress in Sydney in 2003 by Emma.Before coming back to the UK in 2004 Katie was attuned by Australian Reiki Teacher Fiona Dowe to levels 1 & 2 of the 7 Level system of Reiki & also enjoyed doing an 8 week Shiatsu Massage course.
September 2005 saw the opening of Totality Day Spa, Tring, & Katie went on to be extremely flattered to receive ‘Most valued client Award’ from Dermalogica and invited to the networking lunch at Gary Rhodes restaurant in 2006.
In 2007 she successfully passed the International Dermal Institute Diploma, and to date she has attended over 100 hours of post graduate training from Dermalogica and the International Dermal Institute, having attended regularly to their training quarters in Leatherhead & Kensington since 1996. This year saw her second invitation to dermalogica’s annual networking lunch in Cambridge.
Katie also completed a training course on Ayurvadic diagnosis for the Therapist & a Shirodara course in 2007, which has given her a taste for this wonderful healing art of ‘Ayurvada’.
In 2008 Katie was invited by singer/song writers Juliana & Llewellyn from Paradise Music Ltd to take part in creating ‘Music for Beauty’ Cd. Katie helped choose the tracks alongside Juliana, and wrote the wording for the CD’s insert. It was a real, real honour as Katie had been listening to their relaxing CD’s and used them within her treatments since she was 17! She is still over the moon about this experience, & very touched.Also in 2008 she was invited to attend Dermalogica’s Congress in Istanbul! This most inspiring event within the Skin Care Industry happens every 2 to 3 years. She said it was sensational, learning all the latest within the industry and being inspired by the ‘Tribe’s Leaders’!
2010 has already been off to a good start by an invitation to Dermalogica’s Networking Lunch in Cambridge, in February, which was inspiring and enjoyable as ever. April 2010 has seen an invitation by the ‘Good Beauty Guide’ for Totality Day Spa, Tring, and an official 4 star rating, which Katie of course has graciously and gracefully accepted!Her plans for 2010 and 2011 is to enter Totality Day Spa into the Industry’s Professional Awards, such as the BABTAC Awards, Professional Beauty Awards & the British Beauty& Spa Awards.
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